On-demand care that comes to you

instED is a convenient and practical alternative to visiting an emergency room for your urgent medical care needs. We make it easy for you every step of the way.

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Hospital-level treatment and services, 365 days a year

Get care in your home, without the need for the hospital emergency department. Our highly trained MIH clinicians provide the medical care you need in the comfort of home.

WHAT WE TREAT

Requesting care

instED urgent care at home: As easy as 1-2-3.

Request Care

Our clinical support team receives your request.

Speak with a nurse

A nurse will contact you to review your urgent care needs, understand your medical history, and determine the right care for you.

Receive care at home

You receive the care you need in the safety and comfort of your home, under the direction of an instED clinician.

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Don’t take our word for it.
See what patients are saying.

Raymond, instED patient

“The instED paramedics took great care of me and were very professional. I loved how sociable the paramedics were, because it made me feel relaxed and I stopped worrying. And there weren’t big lights and sirens, so my neighbors didn’t even know they were there.”

Dan, husband of instED patient

“Your team stepped in at a crucial moment and adjusted my wife’s prescriptions and gave insight into options for her to get insulin. You were very helpful and I appreciate it.”

Erin, instED patient

“My whole family was really impressed with the paramedics. They were amazing. I was very scared until they came, but they took really good care of me.”

Frequently Asked Questions

What is instED?

instED provides urgent medical care in the comfort of your home.

What can instED treat?

instED can treat nearly all nonemergency medical conditions that can be treated in an urgent care center or other health care facility. This includes a wide range of common to complex illnesses, injuries, chronic conditions and more.

See a list of commonly treated symptoms here.

Does instED replace my doctor?

No. instED is a complement to your doctor and can be used when your doctor isn’t available or for times when you require urgent care. instED will keep your doctor informed about the care you receive.

How do I request a visit from instED?

It’s easy to request a visit from instED! Simply give us a call at 1-833-9-INSTED (1-833-946-7833) or use our online patient portal here.

How much does an instED visit cost?

This may be a covered benefit under your current health plan. instED visits are fully covered by Commonwealth Care Alliance health plans.